Privacy Policy

Introduction

Welcome to OzWin Casino's Privacy Policy. OzWin Casino ("we," "us," "our") is licensed under Curacao and operates online gaming services. This policy explains how we collect, use, disclose, and protect personal data of individuals accessing our services from Australia. It applies to all users of our website and mobile applications.

Information We Collect

  • Personal Data: Full name, email address, date of birth, residential address, payment information.
  • Technical Data: IP address, device identifiers, browser type, operating system, cookies and similar tracking technologies.

How We Use Your Information

We process your data to:

  • Manage and verify your player account.
  • Facilitate deposits, withdrawals and transaction history.
  • Ensure compliance with anti-money laundering (AML) and responsible gambling laws.
  • Detect and prevent fraud or unauthorized activity.
  • Send promotional offers and updates (you may opt out at any time by contacting us).

Legal Basis for Processing

While Australian privacy laws apply, we also reference the EU General Data Protection Regulation ("GDPR") where relevant for EU/EEA players. Our processing relies on:

  • Contractual necessity (gaming agreement).
  • Legal obligations (regulatory reporting, AML/KYC).
  • Legitimate interests (security, fraud prevention, service improvement).
  • Your consent (marketing communications).

Data Sharing

We may share your information with:

  • Payment processors to complete transactions.
  • Identity verification and KYC service providers.
  • Regulatory authorities and auditors as required by law.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Data Retention

We retain personal data only as long as necessary to comply with our legal obligations, resolve disputes, enforce agreements, and improve our services. Typically, this period does not exceed seven years after account closure.

Your Rights

Depending on local law, you may have the right to:

  • Access and receive a copy of your data.
  • Rectify or update inaccurate information.
  • Erase or restrict processing of your data.
  • Obtain portability of data in a structured format.
  • Object to certain processing activities.

Cookies

We use cookies and similar technologies to enhance your experience. Please refer to our Cookie Policy for detailed information on how we deploy and manage cookies.

Security

We implement industry-standard technical and organizational measures including encryption, secure servers, firewalls, and staff training to protect your data against unauthorized access, disclosure, alteration, or destruction.

Contact & Updates

If you have any questions or requests regarding this Privacy Policy, please contact us at [email protected]. We may update this policy periodically; changes become effective upon posting on our website. We encourage you to review this page regularly.