Responsible Gambling at Ozwin Casino
Introduction
At Ozwin Casino, we take responsible gambling seriously. We believe that gaming should be an entertaining pastime, and that every player has the right to enjoy our games in a safe, controlled environment. Responsible gambling means setting boundaries, recognizing risks, and knowing when to take a break. Our commitment is to provide tools, guidance, and support for all Australian players so you can make informed choices and continue gaming responsibly under our Curacao licence.
Self-Assessment
Recognising potential signs of problem gambling is an important first step. If you identify with any of the following, please consider seeking help:
- Chasing losses to try and win back money
- Gambling more than you can afford or neglecting bills
- Difficulty concentrating on work, study, or family due to gaming
- Borrowing money or selling possessions to gamble
- Feeling restless, anxious, or irritable when unable to gamble
- Lying to friends or family about your gambling activity
- Increasing bets to maintain excitement or thrill
Tools & Limits
Ozwin Casino offers a range of tools designed to help you stay in control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly maximums to manage how much you add to your account.
- Session Limits: Define how long you want to play in a single session to prevent excessive gaming.
- Self-Exclusion: Temporarily or permanently block yourself from accessing your account.
- Reality Checks: Receive automated reminders at set intervals to review your gaming time and spending.
How to Self-Exclude
If you feel you need to step away from gambling for a while, follow these steps to self-exclude:
- Log in to your Ozwin Casino account.
- Visit the Responsible Gambling section in your account settings.
- Select your preferred exclusion period: 24 hours, 7 days, 30 days, or permanent.
- Confirm your choice—access will be blocked immediately for the selected duration.
External Help & Resources
Professional support is available if you need more assistance:
- Gambling Help Online: 1800 858 858 or gamblinghelponline.org.au (24/7 support in Australia)
- Gamblers Anonymous: Peer support groups at gamblersanonymous.org.au
- Lifeline Australia: 13 11 14 (crisis support and suicide prevention)
Contact
If you need help, contact our support team at [email protected]. We are here to listen, guide you through responsible gambling measures, and ensure you have a safe experience at Ozwin Casino.